Privacy Policy

• Store: your Minecraft username and UUID, your email address, your IP address, and what you bought. Payments are handled by our payment providers (such as PayPal and card processors) and our store platform, CraftingStore. We never see or store your full card details.
• Game server: your Minecraft username and UUID, IP address, chat messages, and gameplay data such as skills, items, play time and the country you connect from.
• Website: anonymous usage statistics through Google Analytics, and standard server logs.

• To deliver purchases and handle support or payment issues.
• To run the game, keep your progress, and enforce our rules (for example, investigating cheating, scams or abuse).
• To understand how the server and website are used, so we can improve them.

We don't sell your information. We share it only with services that help us run MineScape (our store platform, payment providers, hosting and analytics), or when the law requires it.

Purchase records are kept as long as we need them for accounting and legal reasons. Game data is kept while your account is active. Moderation records are kept as long as they're needed to enforce our rules.

Under New Zealand's Privacy Act 2020, you can ask to see the personal information we hold about you or have it corrected. Email [email protected]. Under-16s should have a parent or guardian's permission before buying anything.

We'll update this page if the way we handle information changes.